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GeoVera Claims Team

Combining certified expertise with real-world experience, ensuring we’re always prepared to respond when a natural hazard occurs.

Report A Claim
Contact Claims
GeoVera Claims Page Hero Image
OUR TEAM

Strength in Readiness

We are built for resilience. With team members positioned Coast-to-Coast, including specialists based in high-risk regions for immediate deployment following an earthquake or hurricane.

GeoVera Strength in Readiness
1

Filing the Claim

Reports the loss or damage and submit all necessary documentation (e.g., claim forms, photos, receipts).

2

Claim Investigation & Assessment

Our team reviews the claim, investigates the circumstances, verifies coverage, and assesses the extent of the loss or damage.

3

Claim Resolution & Settlement

Claims are reviewed, inspected (if needed), and finalized based on our investigation and policy terms. Our goal is for a fast, fair, and comprehensive settlement.

The hub for all your GeoVera Claims communication and work.

We partner with 13 third-party firms and over 100 engineers ready to deploy nationwide to perform inspections and ensure home safety after a loss has occurred. Multiple housing partners are also on standby to assist displaced insureds supporting thousands of residents following a natural catastrophe.

Certified expertise

All claims team members hold a state-approved, 3-year California Earthquake Authority (CEA) certification in handling earthquake claims.

Demonstrated Expertise

Most recently our claims team demonstrated their expertise following Hurricane Beryl (2024) and the California wildfires (2025).

Ongoing practice 

We process localized earthquake claims every month, ensuring our skills stay sharp. Meanwhile our claims team is always at work.

GeoVera Claims Page icon Resilient Operations

Resilient operations

Redundant systems and geographic diversity prevent disruption during infrastructure outages.

"Claim reporting was smooth. The adjuster responded quickly. The inspector was prompt and thorough."
John P in Orlando, FL
claims

When disaster hits
paperwork shouldn’t
be the next disaster.

Most residents never file a claim. However, it’s common to think the process feels overwhelming especially in a moment when they’ve lost so much. That is why we streamline everything into one place so it’s simple to start, track, and complete a claim without stress.

Report A Claim

Centralizes all communication and documents

One place to start and complete the claim

Guides residents through a simple step-by-step claim

No confusing portals or scattered paperwork

Creates a clean record for adjusters and carriers

Built-in guidance so no one feels “stuck”

Speeds review and resolution times

Transparent updates from submission to payout

Our advantage is clear

Certified knowledge, constant experience, and nationwide readiness for an extreme natural event.

Contact Claims

OUR INSURANCE

  • Earthquake Insurance
  • Florida Products
    • Homeowners
    • Landlord
    • Vacant Home
    • Wind Only

CLAIMS

  • Claims Overview
  • Report A Claim
  • Earthquake Prep
  • Hurricane Prep
  • Contact Claims

AGENTS

  • Agent Login
  • Become a GeoVera Agent
  • Wholesale Broker Partners

ABOUT US

  • Who We Are
  • Carriers
    • Coastal Select
    • GeoVera Insurance
    • GeoVera Specialty
  • Partners
    • GeoVera Advantage
  • News Center

CONTACT US

A.M. Best reaffirms 'A' (Excellent) rating for GeoVera

We are rated “A” Excellent by A.M. Best Company

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This website is designed to outline product offerings from the following insurance carriers: GeoVera Insurance, GeoVera Specialty Insurance Services, and Coastal Select Insurance. “GeoVera” is the marketing name for the collection of those carriers listed.

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